Ragya Jewels

Cleaning Tips:

• Use a soft cloth for regular cleaning. 
• For deep cleaning, use mild soap-water solution. 
• Don't use harsh chemicals at all. 
• Dry thoroughly to prevent moisture damage. 

Storage Tips:

• Store in a cool dry place to prevent tarnishing. 
• Use individual pouches or cloth-lined jewellery pouches to keep them. 
• Avoid scratches and ensure that two jewellery pieces don't rub each other. 
• Use silica gel packets for controlling moisture.

• Orders are typically processed within 1–3 days.
• Your delivery is expected to arrive within 5–7 days of order in domestic regions.
• We offer three different shipping methods; standard, express, and expedited. 
• Shipping rates depend on package weight, destination, and the shipping method. 
• You will receive a shipping email for tracking purposes.
• Ragya Jewels is not responsible for wrong delivery of orders shipped to incorrect or incomplete addresses.

Return Process:

• All items should be unworn and new. 
• The tag must be attached to jewellery without any signs of damage. 
• An original authentic invoice is needed. 
• All free accessories must be returned with the jewellery.
• Returns will be made only in complete sets.
• A return fee of 150 Rs/- is a must.

Refund Process:

• Gift cards are not liable to be returned. 
• No signs of wear or damage
• All ‘sale’ items are not to be returned.
• Refunds are processed within 7–10 days of receiving the item.

Yes, custom designs and personalized items are available at Ragya.

All kinds of online, card, and cash methods of payment are accepted at Ragya.